Scope of This Policy
This Privacy Policy explains how Fonole collects, uses, stores, and shares information when you use the Fonole mobile app and related services. Fonole helps users create and export social cover designs and related visual content.
By using Fonole, you understand that your information will be handled as described in this Privacy Policy. If you do not agree with this policy, please do not use the app.
Information You Provide
Fonole may process content and settings that you choose to use in the app, including design titles, selected images, templates, stickers, color choices, layout settings, preview activity, saved projects, and exported cover materials.
If you contact us for support, we may receive your email address, message content, and any information you decide to include in that request.
Device, App, and Purchase Information
We may process basic device and app information needed to operate, protect, and improve Fonole, such as device type, operating system version, app version, language or region settings, app-generated identifiers, crash reports, diagnostic records, and feature usage events.
If you purchase coins or other digital items through the App Store, Apple processes the payment. Fonole may receive purchase confirmation records, product identifiers, coin balances, transaction status, and related records needed to deliver purchased digital content and support purchase issues.
Photos, Camera, and Media Access
Fonole may request access to your photo library, camera, or microphone only when you start a feature that needs that access, such as choosing an image for a cover design, saving an export, or using media capture features. You can manage these permissions in your device settings.
Content you select or create in the app may be processed to provide editing, preview, saving, export, and related app features.
How We Use Information
We use information to provide and maintain Fonole, including creating and previewing cover designs, saving app state, delivering coins and paid items, processing exports, troubleshooting errors, responding to support requests, preventing abuse, improving reliability, and measuring app performance and attribution.
We do not sell your personal information. We also do not use your private cover content to make unrelated advertising profiles.
Service Providers and Platform Services
Fonole may use service providers for hosting, analytics, attribution, crash diagnostics, purchase validation, messaging, customer support, and security. These providers may process information only as needed to provide services to Fonole and subject to their own terms and privacy practices.
The App Store, iOS, and Apple services may process information under Apple's own policies when you download the app, make purchases, manage permissions, or use platform features.
Retention and Security
We keep information only for as long as reasonably needed for the purposes described in this policy, including providing the app, maintaining purchase records, resolving support matters, complying with legal obligations, and protecting the service.
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You can limit some collection by changing iOS permission settings, declining optional permissions, deleting saved content in the app where available, or uninstalling Fonole. You can also use App Store tools for purchase history, refunds, and platform privacy choices.
To ask a privacy question or request help with your information, contact us using the email address below. We may need reasonable information to verify and process your request.
Children's Privacy
Fonole is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Fonole, please contact us so we can review the matter.
International Processing
Fonole may be used globally. Your information may be processed in countries or regions where we or our service providers operate. Privacy laws may differ from those in your location, but we handle information according to this Privacy Policy.
Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date above or provide another appropriate notice when required. Your continued use of Fonole after an update means you accept the updated policy.
Contact
If you have questions about this Privacy Policy or Fonole's privacy practices, contact us at reachpoint@fonole.app.